Privacy Policy
Your privacy matters to us at Cognexa Core
Last updated: January 15, 2025
Introduction and Scope
At Cognexa Core, we believe transparency builds trust. This privacy policy
explains how we collect, use, store, and protect your personal information
when you interact with our software development platform and services.
Whether you're browsing our website, using our development tools, or
working with our team, we want you to understand exactly what happens with
your data.
This policy applies to all services provided by Cognexa Core, including our
website at verltexprotlocol.com, our software development platforms, client
communications, and any related services we offer. When we say "we," "us,"
or "our," we're referring to Cognexa Core, located at Nijverdalsestraat 56,
7642 AE Wierden, Netherlands.
Information We Collect
Personal Information You Provide
We collect information you voluntarily share with us when you create
accounts, contact us, or use our services. This includes your name,
email address, company information, phone number, and any technical
requirements you share during project discussions.
Technical Information
When you visit our website or use our development tools, we
automatically collect certain technical information. This includes your
IP address, browser type, device information, operating system, and how
you interact with our platform. We also track which pages you visit and
how long you spend on different sections.
Project and Development Data
During software development projects, we may collect and process code
repositories, technical specifications, project requirements, and
communication records related to your development needs. This helps us
deliver better solutions and maintain project continuity.
How We Use Your Information
- Delivering software development services and maintaining our platform functionality
- Communicating with you about projects, updates, and technical support
- Improving our services based on usage patterns and feedback
- Ensuring platform security and preventing unauthorized access
- Processing payments and managing client relationships
- Complying with legal obligations and industry standards
- Sending relevant technical updates and service notifications
We never sell your personal information to third parties.
Your data is used solely to provide and improve our services. Any data
sharing occurs only with your explicit consent or as required by law.
Data Storage and Security
We implement industry-standard security measures to protect your
information. Your data is stored on secure servers with encryption both in
transit and at rest. We use multi-factor authentication, regular security
audits, and access controls to ensure only authorized personnel can access
your information.
Data Retention Periods
| Data Type | Retention Period |
|---|---|
| Account Information | Active account duration plus 3 years |
| Project Data | Project completion plus 5 years |
| Communication Records | 2 years from last interaction |
| Technical Logs | 12 months maximum |
Your Privacy Rights
Under European data protection laws, you have several important rights
regarding your personal information. We respect these rights and provide
clear procedures for exercising them.
Access and Portability
You can request a copy of all personal information we hold about you.
We'll provide this in a structured, commonly used format within 30
days. You can also request that we transfer your data directly to
another service provider where technically feasible.
Correction and Updates
If any of your personal information is inaccurate or outdated, you can
request corrections at any time. We'll update our records promptly and
notify any third parties who received the incorrect information.
Deletion and Erasure
You can request deletion of your personal information, subject to
certain legal and contractual obligations. We'll honor deletion
requests unless we need to retain information for legal compliance,
contract fulfillment, or legitimate business interests.
Third-Party Services and Data Sharing
We work with trusted third-party services to operate our platform
effectively. This includes cloud hosting providers, payment processors,
communication tools, and analytics services. These partners are carefully
selected and bound by strict data protection agreements.
We may share your information when required by law, to protect our rights,
prevent fraud, or ensure platform security. In case of business transfers
or mergers, we'll notify you about any changes to data handling practices.
International Data Transfers
Some of our service providers operate outside the European Union. When
we transfer data internationally, we ensure appropriate safeguards are
in place through adequacy decisions, standard contractual clauses, or
other approved mechanisms.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your
experience and improve our services. Essential cookies enable basic
functionality, while analytics cookies help us understand how visitors use
our site. You can control cookie preferences through your browser settings.
We use Google Analytics to understand website usage patterns, but we've
configured it to anonymize IP addresses and respect Do Not Track signals.
We don't use cookies for advertising or behavioral targeting.
Updates and Changes
We review and update this privacy policy regularly to reflect changes in
our practices or legal requirements. When we make significant changes,
we'll notify you through email or prominent website notices at least 30
days before the changes take effect.
Minor updates for clarity or legal compliance may be made without advance
notice, but we'll always update the "last modified" date at the top of this
policy. We encourage you to review this policy periodically to stay
informed about how we protect your information.
Questions and Contact Information
If you have questions about this privacy policy or want to exercise your
privacy rights, we're here to help. Our team responds to privacy inquiries
within 72 hours. Email: contact@verltexprotlocol.com
Phone: +31765207890 Address: Nijverdalsestraat 56,
7642 AE Wierden, Netherlands For formal privacy complaints or if
you're not satisfied with our response, you can contact the Dutch Data
Protection Authority (Autoriteit Persoonsgegevens).